Features July 2017

Being SMART about hi-tech

In Westchester County, New York, SMART EDISON isn’t just an ode to the inventor of the light bulb. It makes up connected acronyms that John McCaffrey plugs into while overseeing info-tech in the sprawling county that has New York City at its southern border. That’s SMART as in specific, measurable, accountable, relevant, timely—the five tangibles […]

City of Aurora, Colorado

When a business or developer considers building in Aurora, Colorado, the city often relies on its robust IT department to help seal the deal. So when city planners recently attended RECon, the world’s largest retail real estate convention in Las Vegas, it was the IT department that helped build out the city’s booth, making sure […]

City of Garden Grove

When Garden Grove, California, installed its first personal computers in 1994, the fifth largest city in Orange County was behind the times. Most municipalities had made that transition in the late ‘80s. But IT Director Charles Kalil says there were advantages to being a late adopter. For starters, it gave Garden Grove the opportunity to […]

City of Mesa, Arizona

Along with its desert landscapes, high heat and dinosaur relics, Mesa, Arizona, is known for having one of the lowest property taxes in the country. While this benefits property owners, CIO Travis Cutright says it can make his job a bit harder. With fewer tax dollars, which are also subject to the rising cost of […]

Collin County, Texas

When Caren Skipworth joined the Collin County, Texas, IT department in 1990, the county was running on green screen terminals software systems, those dinosaur-like computer applications that only appear now in old movies. Skipworth had worked in the private sector, which, at that time, was using desktop computers and early network technology. Collin County’s then-CIO […]

Dallas County Community College District

The Dallas County Community College District isn’t one marked by ivory towers. On the contrary, it’s seven campuses across the hustling and bustling city known as Big D. Here, much, if not most, of the 80,000-strong student body face barriers to finding a way to either acquire a viable livelihood or to prepare themselves for […]

Dell to the very core

Turns out, there are perks to being the site of Dell Technologies’ international headquarters. In 1994, Dell relocated its home base from Austin, Texas, to Round Rock, Texas, a smaller city about 20 miles north. Round Rock offered something Austin had run out of: space large enough for a Dell campus; and many of the […]

Indiana Pacers Sports and Entertainment

When fans pile into Bankers Life Fieldhouse in Indianapolis to see a Pacer’s game, they think nothing of taking out their smartphones while waiting for the action to start. Thanks to the Wi-Fi antennae under their seats, all of them have high speed internet. Once the game’s started, they stare at massive screens broadcasting statistics, […]

Lansing, Michigan

The City of Lansing, Michigan, wants to break the common taxpayer mindset of “put a quarter in, get a service out.” It’s hoping its new technology initiative will accomplish that, and its mobile app, “Lansing Connect,” is the first step toward that goal. “Lansing Connect” is part of Mayor Virg Bernero’s larger effort to make […]

Loudoun County Public Schools

For decades, education was “one size fits all,” with a teacher planted at the front of the room. But there’s a shift underway, and schools are introducing a model that’s more “choose your own adventure,” where students take the lead. They have a voice in how they want to learn—whether that is in groups or […]

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— Katie Patterson, Director of Marketing, Alliant Technologies

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