Features March 2019

Eric Frisch – Corsa Coal Corporation

How refreshing, Eric Frisch thought upon moving into his new position as director of IT at Corsa Coal Corp. last March. A chance to revisit some hard info-tech skills he had honed while working as a director for his previous employer of five years, Rice Energy Inc., just across town in Canonsburg, Pennsylvania. In due […]

Gustavo Equihua – Frialsa Frigorificos

In 2006, three years into his role as warehouse logistics manager for Frialsa, a Mexican-based refrigerated storage and distribution provider, Gustavo Equihua began paying close attention to the company’s warehouse management system (WMS). Back then, all inventory was recorded and tracked on paper. Accounting errors were commonplace, and enterprise resource planning platforms (ERPs) belonging to […]

Jeff Roberts – HFF

You’ve probably heard the story: A seasoned CIO eager for the next great challenge joins a new company to find IT infrastructure that’s old, slow and woefully unreliable—in other words, a rescue mission. After more than 25 years in the fin-tech fray (industry jargon for financial tech), Jeff Roberts could’ve played the hero’s role just […]

Jeff Smedley – J&J Worldwide Services

A military hospital’s primary mission being the treatment of soldiers and veterans, it must stretch every dollar and can’t afford inefficiencies. Certainly not in the operation of physical facilities. So reminds Jeff Smedley, the CIO and vice president of J&J Worldwide Services, the Austin, Texas-based company that’s the largest privately held operations and maintenance contractor […]

Jim Pavia – Kuehne + Nagel

It took less than 10 seconds for Jim Pavia to stop the interview. “I’m sorry to have to do this,” he confided, a little exasperated. “But can I call you right back?” Five minutes later, the conversation was back on track, at which point Pavia offered his explanation for the holdup: Kuehne + Nagel’s European […]

Josh Epps – Fickling & Company

After nine hours of bathroom breaks and arguments over which kid gets to use the iPad, you’re finally here: a beautiful beachfront rental house on Florida’s St. George Island. A four-digit key code quickly gets you in the door, where you’re instantly greeted by automated lighting. Too drained to figure out the sleeping arrangement, you […]

Keith McIntosh – University of Richmond

Within weeks of arriving at the University of Richmond (UR) in August 2016, when the verdant beauty of the campus still felt new and slightly surreal, a barely unpacked Keith McIntosh faced his first major test: what to do with the school’s aging enterprise resource planning platform (ERP). Some faculty, staff and administrators wanted to […]

Liza Klumpar – Franklin Pierce School District

If you ask Liza Klumpar to describe the impact of Franklin Pierce School District’s (FPSD) 1:1 initiative—aimed at outfitting every student with a personal laptop—prepare for a beaming barrage of numbers: 3,600 student devices in elementary schools by the end of 2018; a total of 7,800 across the district by the end of 2019. Or […]

Luis Apon – Arabela

He couldn’t have come better prepared for the responsibility of applying info-tech to further the growth of Arabela, the Mexican-headquartered direct seller of a wide array of women’s beauty products that run the gamut from cosmetics to fragrances to jewelry to kitchenware to lingerie. For prior to moving into the position last June, Luis Apon […]

Roger Brunelle – Naperville Community Unit School District 203

When Roger Brunelle arrived at Naperville Community Unit School District 203 (NCUSD) in 2010, after a successful run in the private sector, many in the district weren’t sure what to expect. For some, the assumption was that the new CIO would test the waters of change cautiously, one toe at a time. Instead, Brunelle went […]

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