Features March 2021

Aaron Baillio – University of Oklahoma

It doesn’t get any better than this on a Saturday night for the students working in the University of Oklahoma’s Security Operations Center in Norman: a bag of Doritos, a can of Red Bull and hours spent monitoring for computer alerts—the first step in stopping the bad guys. Three students are working as Tier 1’s […]

Aaron Keating – Lipsey’s

While attending high school in his native Louisiana, Aaron Keating helped a handful of area companies build their e-commerce platforms. He enjoyed every aspect of the process, from designing and creating the websites to solving big-picture business problems. He was also ingrained with a passion for football—particularly by his late father, who would take his […]

Bradley Hoover – The Texas A&M University System RELLIS Campus

When you grow up with parents like Bradley Hoover’s—a schoolteacher for a mom, a former marine and long-serving police officer for a dad—you just might develop a work ethic the size of Texas. Hoover currently lives just 10 minutes from his childhood hometown of Dime Box, Texas. It’s a place he holds close to his […]

Brent Messer – City of Chattanooga

They’ve come a long way from storing property tax records in antiquated computers with green screens, unconnected to the internet. Brent Messer talks about those computers to show how Chattanooga, Tennessee, government worked—or didn’t work—with technology when he joined it in 2014. In the seven years since Messer became CIO, he and his team of […]

Cara Athmann – Cardinal Group

It’s data that hits where you live, says Cara Athmann, and making it accessible is making a difference in how the Cardinal Group manages its housing portfolio across the U.S. As chief technology officer for a company that’s almost doubled in size in the last two years, Athmann has expanded the software and platforms that […]

Danielle Maurici-Arnone – RB

Previously known as Reckitt Benckiser, RB products are quite visible at any supermarket or pharmacy. In the post-COVID-19 world, being seen on a shelf is not nearly enough. Digital Commerce 360 reports consumers spent $861.12 billion online with U.S. merchants in 2020. That’s a 44 percent increase from 2019 and means more than 20 percent […]

Don Bricker – TF Holdings Inc.

Quite the interesting last quarter 2019 was for TF Holdings Inc. That’s TF as in Think Finance, a holding company in Irving, Texas, for fintechs serving lenders and their oftentimes non-prime borrowers. The firm’s subsidiary, Think Finance, having gone into Chapter 11 a couple of years earlier, was about to emerge from bankruptcy reorganization. Comprehensive […]

Dr. Joseph Ng – Mather Hospital

It was a hectic day at Mather Hospital in December when Toggle caught up with Dr. Joseph Ng, as he rushed in and out of the emergency room to address the post-Thanksgiving Day surge of COVID-19 patients. As a critical care intensivist, NG cares for critically ill patients. His second duty is serving in the […]

Dugald Topshee – Department of Justice Canada

Well, if nothing else, the attorneys and staff at Canada’s Department of Justice got used to virtual meetings and hearings in 2020, recalls CIO Dugald Topshee. The year began with him adding digital tools to enable Department of Justice attorneys supporting 40 federal departments to work on the go. It ended with those attorneys and […]

Ethan Granger — Land Advisors Organization

Going into a line of work that doesn’t really exist yet takes a lot of imagination, ingenuity and determination. Fortunately, Ethan Granger had all three in spades when he first started exploring the field of geographic information systems more than a quarter-century ago. GIS is a tool that gathers and analyzes spatial data to create […]

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