Features April 2021

Angelo Fanaras – Public Service Credit Union

It used to be that if you were caught on camera at a bank it wasn’t a good thing. In some circles, it might even be called evidence. But these days, customers of Public Service Credit Union want to be seen on video. I could let them conduct important business and personal matters, says Angelo […]

Bernard W. Piccione – InterDent Service Corp.

The view from a dental chair has long remained the same. A yellow-tinted lamp above beams into the recesses of your mouth. A tray of drills, gadgets and sharp-pointed scrapers sits to one side, ready for the hygienist. Now, though, there’s also interactive viewing for the patients. A screen at the foot of the chair […]

Brice Bible – The University at Buffalo

There’s a lot happening by the shores of Lake Erie in western New York, and Brice Bible loves being in the thick of it. For nearly a decade, the city of Buffalo has been enjoying an economic resurgence, Bible says, changing from a Rust Belt manufacturing center to a high-tech hub as both state and […]

Daniel F. Ritch – NorthMarq

While commercial real estate investing hasn’t quite resumed its robust pre-COVID ways, it’s been far from dormant. Then there are the many investors taking advantage of low interest rates by refinancing their properties. All of which spells more opportunity for NorthMarq, the nation’s largest privately owned mortgage brokerage, and where Daniel F. Ritch has been […]

David McKee – Entertainment Benefits Group

David McKee knows people will be returning to theme parks, shows, concerts and sporting events in the post-COVID-19 world. But he could quote Tom Petty by adding, “the waiting is the hardest part.” As the chief technology officer for Entertainment Benefits Group, McKee guides the development and structure of the technology the company uses to […]

Edward Hilton – Tahoe Truckee Unified School District

When Edward Hilton was asked to oversee the installation of a new computer lab, he had a better idea. Instead of a lab with desktop computers, he proposed a more modern, yet less expensive, idea for Tahoe Truckee Unified School District’s alternative school. Rather than buying computers that had to be shared, he suggested every […]

Greg Allarding – Mansfield Energy Corp.

Greg Allarding began his career in tech by flipping burgers. Well, actually, he’d advanced from the grills and fry vats at a McDonald’s to become an 18-year-old manager burdened by reams of paper detailing restaurant operations. It was the mid-‘80s and in those days, even if Matthew Broderick was hacking his way into U.S. Department […]

Karen Warren – Wesleyan University

Guiding IT at a small institution that delivers big results is not what Karen Warren expected as an undergraduate English major. Now it’s a point of pride for Warren as deputy CIO at Wesleyan University. In helping meet the needs of faculty, students and administration, Warren emphasizes resourcefulness and practicality—this in keeping with the history […]

Mark Laurrie – Niagara Falls City School District

For students in the high-poverty Niagara Falls City School District, computer-based learning starts in pre-kindergarten. This head start helps give students the same opportunities as their counterparts in more affluent districts, who likely have computers and internet at home, says Mark Laurrie, Niagara Falls superintendent. That approach worked just fine until the COVID-19 pandemic sent […]

Murali Natarajan – West Bend Mutual Insurance

When Murali Natarajan came to the U.S. for IT consulting assignments in 1994, he did not expect his work would become something bigger. “I did not graduate college planning to work for an insurance company,” he says of the assignment at RLI Insurance Co. that proved to be a turning point in his life. Yet, […]

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