Features

“Don’t follow the sheep,” Garth Nel advises when asked what he’d tell young people pursuing a technical career. “Make sure you’re visible, drive change and engage with the business.” With info-tech being such an essential and evolving industry, Nel warns it’s no place for its practitioners to stand still. Nel sure hasn’t stayed stationary, beginning […]

Imagine picking up Las Vegas and moving it to London, all while keeping the Vegas nightlife, retail and hospitality running smoothly. That’s essentially what cruise ships do every day. Now imagine keeping all of the information that flows through Vegas—personal records, credit card info, health records—safe in that metaphorical transit. Cruise ships do that, too. […]

Music City USA knows all about singer-songwriter Keith Urban, but when it comes to bringing technology solutions to the greater Nashville area to address the needs of residents and visitors, there is a man named Keith Durbin who is worth hearing. Largely because he, too, is a listener. Chief information officer and director of IT […]

Football and baseball may be the first and second great American pastimes; the third may be coming up with sports analogies for them. Enter Arell Chapman to explain how this relates to the world of information technology. “I’m not on the field playing often,” quips the vice president of information technology at Gleaner Life Insurance […]

The idea sounds simple enough: leveraging cutting-edge software to simplify and optimize your company’s operations. For Western Reserve Group (WRG), an Ohio-based insurance provider servicing more than 170,000 customers in the personal, commercial and farm sectors, it’s meant a near-total overhaul of the firm’s internal processes—from claims to customer service. Using software provided by Guidewire, […]

For years the emergency department staff at Arnot Health, a New York-based health care system, wanted an emergency department information system (EDIS). For years, Arnot’s Chief Information Officer (CIO) Gregg Martin said “no” to this. It might seem counterintuitive that a CIO would deny users a new technology, but Martin knows that technology is worthless […]

Before 1957, private mortgage insurance didn’t exist in the United States. Then a Wisconsin real estate attorney, Max H. Karl, noticed an alarming number of his clients were defaulting on their mortgages and a light bulb went off. He secured funding from friends, families and partners, and in 1957, started the Mortgage Guaranty Insurance Corporation […]

When it comes to cyberdefense in that perpetual war between the white and black hats of info-tech, there’s no Great Wall of China. So reminds Gregory J. Turner, the CIO and senior vice president of services for IT seller and solutions provider MTM Technologies in Stamford, Connecticut. Even if there were, he explains, it would […]

Comparing and buying home insurance has never been easier. Gone are the days of flipping through phone books or trusting a friend’s referral. In its place: hundreds of aggregating websites that filter quotes into easily scrollable pages. That’s the user side. Behind the scenes, though, these comparison platforms, and the buying behavior they create, have […]

In 2006, three years into his role as warehouse logistics manager for Frialsa, a Mexican-based refrigerated storage and distribution provider, Gustavo Equihua began paying close attention to the company’s warehouse management system (WMS). Back then, all inventory was recorded and tracked on paper. Accounting errors were commonplace, and enterprise resource planning platforms (ERPs) belonging to […]