Features

Mohan Ambaty – Indiana Department of Health

Est. reading time: 4 mins

Prior to the COVID-19 pandemic, the Indiana Department of Health would process 100,000 lab results each month. Within the first few months of the pandemic, that number jumped to 1.5 million. Unprepared to handle such volume, its system became overloaded and couldn’t perform as expected. “Things may have been operating perfectly before COVID, but everything […]

Marc Marling – ARC

Est. reading time: 4 mins

Copy that? Actually, there’s much more to it at ARC, a global provider of digital printing, document scanning and storage services, and equipment for 40,000 customers. Whether it’s massive digital prints needed for planning and construction, signage and stickers used to mark social distancing spaces, or the banners celebrating the 2021 Major League All-Star Game […]

Mark Rhodes-Ousley – Fremont Bank

Est. reading time: 4 mins

If it seems stories about ransomware and cyberattacks are never ending, there’s a good reason for it. According to the FBI, there were more than 847,000 cybercrime complaints in 2021, a 7 percent increase from the nearly 792,000 such complaints in 2020. The cost of cyber scams, such as extortion, identity theft and data breaches, […]

Mike King – Premier Packaging

Est. reading time: 4 mins

Mike King estimates there isn’t a day that passes without a Premier Packaging product arriving at someone’s home. The Louisville, Kentucky-based company has been making boxes, mailers and packaging supplies for almost 30 years. “If you ordered something online, you probably have one of our boxes,” says King, the company’s CIO. King’s role isn’t always […]

Michelle Soares – Portland Trail Blazers

Est. reading time: 4 mins

From the court to the C-suite to the behind-the-scenes operations, change is everywhere for the Portland Trail Blazers. The NBA team, based in Portland, Oregon, announced Joe Cronin as its new general manager in early May. It’s also added new players and last year brought on Chauncey Billups as the new head coach. While these […]

Madhu Annagiri – Clean Earth

Est. reading time: 4 mins

Before Madhu Annagiri was hired at Clean Earth, the IT department was seen as a support function. Tasked with changing this perception, he asked department leaders to share their biggest issues at the Philadelphia-based provider of environmental and regulated waste management services. First, Annagiri addressed a lack of technology for the company’s drivers, introducing a […]

Mimi Royston – American International College

Est. reading time: 4 mins

While normalcy returns to campuses everywhere, COVID-19’s effects remain and not just for public health. With remote study options existing since the spring of 2020, opportunity has abounded for hackers. More recently, federal authorities have warned how the Russian-Ukrainian conflict unleashed a new wave of cyberattacks on Western energy, finance, communications and, yes, higher-education infrastructure. […]

Mario Lozada – Payless ShoeSource

Est. reading time: 4 mins

At the end of 2018, the outlook for Payless ShoeSource, at least in the U.S., was grim. Cornered by online retailers like Zappos and Amazon, it had closed more than 1,000 stores across the country. However, with new executive leadership, its fortunes were beginning to shift in early 2020, says Mario Lozada, who was among […]

Maunang Mehta – Thomson Reuters

Est. reading time: 4 mins

When a client in the cryptocurrency market using a Thomson Reuters platform asked for more advanced technology, Maunang Mehta made it happen. The cryptocurrency company wanted a “data ingestion and IRS filing process” that could keep up with its growth. Along with his team, Mehta, the head of technology, trust tax and information reporting, started […]

Marlo Gaddis – Wake County Public School System

Est. reading time: 4 mins

Some days Marlo Gaddis can be found teaching elementary physical education classes. On others, she’s providing support to students with special needs. Her staff covers recess duty and steps in as substitute teachers. Basically, she says, she and her team dedicate several hours each week to doing “whatever the schools need.” As the chief technology […]

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Summer II 2022

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