Features

Professional sports franchises have been unsung pioneers of technology for decades. There is a lot of money at stake and a high volume of data-producing traffic at games—conditions that are ripe for data analytics. Chris Pittenturf is vice president of data and analytics for Palace Sports and Entertainment (PS&E), which owns the Detroit Pistons, and […]

As technology begins to take on a more central role in the classroom, school districts are increasingly turning to experienced technology professionals to help stay up to date with the latest products and systems. In Concord, New Hampshire, Pam McLeod has been leading the school district’s technology efforts as director of technology since 2014, bringing […]

Long before she worked in IT, Pamela Banchy was a nurse. She spent 14 years at the University Hospitals of Cleveland where her excellent communication skills helped her establish strong relationships with patients and physicians. That ability prompted Banchy’s supervisor to approach her with a bluntly worded job offer that ushered her into the tech […]

What does it mean to be a patient-centric hospital? For Pam Banchy, registered nurse and chief information officer at Western Reserve Hospital in Cuyahoga Falls, Ohio, it means combining her skills and experience on the clinical side with her expertise in deploying technology to better serve patients. Since Banchy first spoke with Toggle in January […]

Paul Foster remembers one of his “Aha!” moments. It happened in one of the district’s older elementary schools, one with coat closets just off the classrooms. As he entered the third-grade class, Foster noticed a small group of children sitting along the wall beneath the coat pegs, talking quietly into their laptops. Foster asked the […]

We’ve all been there, at the back of a grocery store checkout train, texting loved ones not to file a missing person report; or doubling back through the aisles in search of an overlooked item. According to Paul Scorza, those hassles will soon be in the past, thanks to innovative technologies designed to make the […]

Albuquerque, New Mexico, has long been a place for visionaries in technology, perhaps beginning in 1975 when two young men moved to the high desert city to start Microsoft. Though the city has never lacked for talented programmers and entrepreneurs, its data systems were woefully slow and out of date by 2009. Albuquerque was hampered […]

They call him “Positive Pete,” a name befitting a lovable cartoon character or a super hero—and in some ways you could say he is. Peter Santos has earned the nickname with his welcoming and upbeat leadership style, as well as his flexibility and dedication to finding solutions to the toughest problems. “I take a positive […]

Peter Wallace knows that, when it comes to city governments, technology is the easy part. Change is the challenge. Wallace can say that with confidence. He led tech initiatives in the private sector for 17 years, and he’s led IT departments at the municipal and county levels in North Carolina, Florida and Virginia, where he’s […]

When it comes to information technology and security, healthcare systems can face quite the quandary. First and foremost, they are beholden to protect the massive amounts of sensitive patient data that is constantly being collected throughout their facilities. But just as crucially, it’s their duty as medical professionals to ensure their researchers and physicians have […]