Features

Business travel isn’t for pleasure, but it shouldn’t be unpleasant. No one needs to remind the crew at Corporate Travel Services in Mexico City that’s so noted for generating 2,500 trips daily with as few issues as practically possible. The only travel management firm of Mexican origin, it’s relied upon by heavyweight client companies throughout […]

In 2012, when a workman unplugged a patch cord in the core switch at Prisma Medios de Pago, shutting down Argentina’s largest payment system for two hours, it created plenty of problems for the Buenos Aires-based company. For Pablo Cattolica—then the international operations manager—it created a once-in-a-career opportunity. When the company’s executive team clamored for […]

Professional sports franchises have been unsung pioneers of technology for decades. There is a lot of money at stake and a high volume of data-producing traffic at games—conditions that are ripe for data analytics. Chris Pittenturf is vice president of data and analytics for Palace Sports and Entertainment (PS&E), which owns the Detroit Pistons, and […]

As technology begins to take on a more central role in the classroom, school districts are increasingly turning to experienced technology professionals to help stay up to date with the latest products and systems. In Concord, New Hampshire, Pam McLeod has been leading the school district’s technology efforts as director of technology since 2014, bringing […]

Long before she worked in IT, Pamela Banchy was a nurse. She spent 14 years at the University Hospitals of Cleveland where her excellent communication skills helped her establish strong relationships with patients and physicians. That ability prompted Banchy’s supervisor to approach her with a bluntly worded job offer that ushered her into the tech […]

What does it mean to be a patient-centric hospital? For Pam Banchy, registered nurse and chief information officer at Western Reserve Hospital in Cuyahoga Falls, Ohio, it means combining her skills and experience on the clinical side with her expertise in deploying technology to better serve patients. Since Banchy first spoke with Toggle in January […]

Since she was a kid growing up in upstate New York, Patty Baia knew she wanted to be a teacher. It was in her blood, she says, and when she started to travel down her chosen career path, what got really exciting was exploring the process of teaching others how to teach. Adult learners, to […]

It can be as simple as clicking on the wrong email to spark a cyberattack, Patricia Ciuffo of Touro College warns. That’s all it took in a recent hack in Lake City, Florida, that shut the local government down for days and resulted in a $460,000 paid ransom. Yet forewarned is forearmed to Ciuffo, Touro’s […]

Patrick Perry is a smart guy with just a bit of a mental bone to chew on. The question before him is figuring out the best way to meet and transform the technological needs of the California State University system and make technology resources easily accessible to students at the same time. No small task. […]

Paul Foster remembers one of his “Aha!” moments. It happened in one of the district’s older elementary schools, one with coat closets just off the classrooms. As he entered the third-grade class, Foster noticed a small group of children sitting along the wall beneath the coat pegs, talking quietly into their laptops. Foster asked the […]