Features

Walking through the green campus of Muhlenberg College, CIO Allan Chen sees students race across the campus from a contemporary dance class to an introduction to neuroscience class. Since joining the liberal arts institution in 2015, Chen has always appreciated the way the Allentown, Pennsylvania-based college encourages students to dictate their path—a mindset it also […]

There’s a lot of talk about the importance of medical care and closing the coverage gap—but what if your main concern is having a roof over your head or enough food to feed your family? Among myriad challenges to the country’s healthcare, is ensuring that providers and insurers have access to secure, protected and up-to-date […]

Depending on whom you ask, a college degree is either an overpriced piece of paper—a ticket to 20 years of hemorrhaging salary to pay down student loans—or an absolute must, without which professional success is near-unattainable. As the narratives surrounding higher education become ever more muddied, millions of would-be undergrads are left searching for clarity; […]

For Ankur Patel, the emphasis is on the now. Because of the endlessly-evolving nature of technology, it’s difficult enough to keep ahead on a day-to-day basis, he stresses—let alone predict what’s coming down the road (or should we say the runway) in the long term. This is particularly true for a niche company like Allied […]

Insurance ads are everywhere nowadays—on TV, on the radio, in web and print ads—and it seems like new companies are popping up every day, eager to protect people’s homes, cars, businesses and selves, while trying to convince potential clients that they alone are the best, the fastest and the most dedicated to their customers. But […]

When you tell the faculty at your liberal arts college that you’re going to replace all of the computers in their offices, classrooms and technology labs, including computers that have years of data and research stored on them, there are basically two options. Be very, very specific, or brace for chaos. Anthony Hambey, vice president […]

A hacker has just released the cryptolocker virus into Schenectady County Community College’s database, and the clock is ticking. If successful, the virus will encrypt all of the institution’s files and hold them for ransom. While it’s never actually happened, this is the type of scenario CIO Antoine Harrison has to prepare for every day. […]

Not quite Maryland, not quite Virginia, Washington D.C. may be its own kingdom stationed on the Potomac, but it faces technology challenges similar to those of any other major metropolis, including tight budgets and a lack of access to digital devices for low-income residents. If anything, the challenges may be more pervasive in the nation’s […]

Tameka Allen, the longtime director of information technology in Augusta and Richmond County in Georgia, got something of a battlefield promotion in 2014. Her responsibilities were upgraded to interim city administrator in the months that passed between the dismissal of veteran boss Fred Russell and the hiring of Janice Allen Jackson. While most comfortable in […]

Avtex Solutions LLC (Avtex) was founded in the 1970s as a voice processing company handling the integration of telecommunications and data communications. The growth of computer telephony, IP communications and multi-channel interactions provided opportunities for Avtex to develop strategic partnerships with Interactive Intelligence and Microsoft. Avtex became a strong representative of customer interaction software, as […]