Unmesh Srivastava – P3 Health Partners
Back in 2018 Unmesh Srivastava lost the healthiest man he ever knew: his father.
It came as a complete shock to him because his father, Anil Srivastava, lived an exemplary lifestyle: walking up to 10 miles a day, eating a vegetarian diet and never drinking or smoking. Then, suddenly, he was diagnosed with gallbladder cancer and passed away in a matter of months.
But before his passing, Srivastava returned to his native India to spend time with his dad. While he had worked in health care, the experience of being with his father in those last months opened his eyes to the imperfections of the healthcare system.
“This event was a trigger,” says Srivastava, now the chief technology officer of P3 Health Partners in Henderson, Nevada. “Something was growing inside of me and I knew I had to make a difference.”
Returning stateside, his passion for change translated into meeting with venture capitalists and the co-founders of P3 Health Partners. Immediately connecting with the group’s mission, he signed on in 2019 to facilitate technical delivery of new advancements in its data, analytics, telehealth, provider and patient engagement digital ecosystem.
“Sometimes you have to take that plunge,” Srivastava says. “Destiny takes you to places where you have to do something for the greater good.”
The physician-led group founded in 2015, designed a new care delivery model fueled by data analytics. By prioritizing patient needs, it escalates service in relation to necessity, he says. Designed to improve the patient experience while simultaneously reducing physician burnout by easing the administrative burden, it yields quality consistent care and reduced cost—or that’s the plan.
“We made a point of shifting the industry’s focus from managing illness to cultivating wellness,” adds Srivastava.
To achieve these goals technologically, the P3 team launched a suite of cloud-based products. The first, launched in June 2019, was its provider-facing P3 EXCELERATE, which analyzes how badly new patients need to be seen; the higher the medical risk they have, the more frequently they’re seen. Embedded in the model are a variety of metrics, including screening, identification of care gaps and drug substitutions.
The second product—Patient 360—launched in August 2019— gives physicians and care staff access to patients’ health records received from PCP offices, specialists, hospitals, long-term acute care facilities, skilled nursing facilities, labs, pharmacies and health plans. The product tracks everything from medical conditions and trips to the ER to medication regimens.
P3 DATA FABRIC—a cloud-based data warehouse launched in July 2020—compiles data from multiple organizations and systems. This “data fabric” has Talend cloud-based pipelines built to auto-validate, normalize and integrate all sources, compiling it in a central data warehouse—both on MS Azure.
“It’s the nucleus of all these experiences, driven live,” he says.
P3 CARE CONNECT—which will be launched in October 2020—will be a game-changer in disease management and complex care management, Srivastava says, helping nurses, social workers, nurse practitioners and physicians manage patients. Built on the Salesforce health cloud, it will specifically help manage patients with special needs as well as patients under one of its disease management programs.
By November 2020, P3 will release its patient activation and engagement mobile platform N-GAGE to assist those under a special needs program or one of its case or disease management programs. This app provides nutrition tips, telehealth services and connects patients to an assigned case manager and social worker.
According to Srivastava, all programs tie in with P3’s vision of personalized attention with an intuitive, timely and comprehensive response to all patients, regardless of whether the person is a healthy 25-year-old or a senior on Medicare.
These efforts, he notes, are supported by a workforce that’s empathetic to patients. Associates are trained to warmly greet and schedule patients, ask relevant questions and provide medical care as soon as possible. They’ve also been well-timed. During the COVID-19 crisis, he says, “We were prepared when the world was not.”
Patients can safely log in to video visits with primary care providers without fear of contracting COVID-19. They even gain a nurse care manager to call at any time. With P3 operating in Nevada, Florida, Arizona and Oregon, there are plans for nationwide expansion. While Nevada has 70 percent of patients engaged in telehealth, Florida is just starting up.
In it for the right reasons
It’s this personalized system of engagement Srivastava is only too happy to embrace, having worked for multibillion-dollar healthcare entities like Kaiser and UnitedHealth Group for more than eight years.
Those high-profile positions came quickly in his life, on the heels of a world-class education. After earning a bachelor’s in electronics and communications engineering from the University of Rajasthan in 2008, he earned a master’s in engineering management from California State University-Northridge in 2009.
Those degrees were followed by four executive programs: an executive and emerging leader program from the University of Pennsylvania Wharton School in 2016; a program in artificial intelligence from Massachusetts Institute of Technology in 2018; and two programs in finance and entrepreneurship from Harvard Business School in 2019 and 2020.
It would’ve been easy to have stayed on a certain career track, but that all changed when his father passed away, Srivastava recalls. Through P3 he found a position that filled his heart and matched his intellect. As for challenges, they come with the territory. He lives by the adage of “learn fast, learn cheap and learn often.”
“It’s not easy to build anything from scratch, but it’s what we signed up for,” he says, pointing to the value of working with like-minded people. “We’re not in it for the money, we’re here to innovate, disrupt and transform care delivery.”
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