Features Financial Services

Kevin Baldus – Brown Smith Wallace

Walk into any Best Buy and what do you see? Computers, big-screen TVs, appliances big and small. Cellular phones. Home stereo speakers sometimes taller than the person charged with selling them. What you also see are dollar signs because technology is expensive—especially new technology. When Kevin Baldus was hired as the CIO at Brown Smith […]

Brent Maher – Johnson Financial Group

So, just how well are your finances doing these days? Pandemic and economic recession aside, finding the details may be complicated if your wealth is spread across multiple financial institutions, funds and assets. Yet having a clear picture is crucial, not only to you individually, but to the advisors and counselors guiding your financial decisions, […]

Steve McAtee – ORNL Federal Credit Union

Having recognized the growing consumer preference for contactless banking the ORNL Federal Credit Union commenced in fall 2017 with digital delivery channels. Three years later Steve McAtee says what seemed the smart approach now may be the only way, what with COVID-19 intensifying the need for any business to operate efficiently and not rely on […]

José C. Arriaga Murcia – Mexican Association of Insurance Institutions IT Committee

It’s not just what José C. Arriaga has learned along the way in a 30-year career that counts, it’s also about how he shares that knowledge and skill set in the insurance industry in Mexico. Not only adept at leading initiatives and projects implementing IT architecture and stacks to improve efficiency and profitability, Arriaga is […]

John Ruzicka – First Financial Bank of Texas

Imagine you’re an elderly banking customer who is still using Microsoft Vista—a 14-year-old operating system—and can’t access your bank’s online banking platform. If this were Bank of America, Chase or Wells Fargo, you would likely call a 1-800 number for tech support that may or may not alleviate the problem. But a customer of First […]

Dennis Hammarquist – FMS Inc.

Few industries are regulated as much as the collections industry, but that’s not just a legal problem for those in the fast-paced industry—it’s also a technology problem—and one with more levels than being efficient. Privacy and security are also growing concerns. They’re challenges Dennis Hammarquist is tackling as co-owner and CIO for Oklahoma-based FMS, a […]

Sam Ishak – FCT

For months, the COVID-19 pandemic has rocked industries around the world, hitting sports and entertainment, hospitality and tourism, and restaurants especially hard. But for technology companies like Canadian-based FCT, the global health crisis presented an opportunity to demonstrate their industry expertise and leadership. “We’re committed to ensuring a positive customer experience, even in the toughest […]

Rob Brichler – Axcess Financial

Four years ago, if a new requirement hit the system at Axcess Financial—say, a change in a state’s new financial regulations—it might’ve been a bit of a scramble to support the request. Now, thanks to the implementation of cloud-based tools, CTO Rob Brichler can easily plan for a quick turnaround. It’s a move that’s changing […]

Manik Mahajan – Berkshire Hathaway Specialty Insurance

Some things are better done at home, although Manik Mahajan has needed to travel the world to know that’s true. Once a consultant, he helped insurance companies implement software, integrate legacy systems and IT platforms, and that took him around the globe. But the past four years, he’s been much more settled as he oversees […]

Chris Barnes – Howard LLP

Though info security is his profession, Chris Barnes has taken on a decidedly non-technological endeavor on behalf of his employer, the Dallas-based accounting and advisory firm Howard LLP. Chief technology officer since late 2018 and a member of the Howard IT staff for 14 years, it’s not as if Barnes didn’t have a lengthy to-do […]

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