Features Financial Services

Matthew Lewis – Dealnet Capital

As any home or business owner eventually learns—often-times the hard way—big-ticket fixtures and appliances aren’t built for eternity. And rarely does one have the foresight to budget in advance for, say, a furnace about to burn out in the dead of winter or central air conditioning that’s breaking down just as the first heat wave […]

Pejman Makhfi – Credit Sesame

A fintech intent on empowering consumers to achieve financial goals by taking charge of their credit and loans, Credit Sesame had been enjoying impressive growth since its 2010 launching in Silicon Valley by Adrian Nazari. Maybe even too much growth too fast—its online management platform proving so popular that the system was hard-pressed to keep […]

Fred Howard – Clark County Credit Union

Fred Howard can spot the red flags. Understands the trends like a mastered second language. The enemy’s tools, tactics and motives: encountered them all. But according to Howard, chief technology officer at Clark County Credit Union (CCCU), the most effective way of relaying the importance of cybersecurity to the organization’s 195 employees isn’t to frighten […]

Pablo Cattolica — Prisma Medios de Pago

In 2012, when a workman unplugged a patch cord in the core switch at Prisma Medios de Pago, shutting down Argentina’s largest payment system for two hours, it created plenty of problems for the Buenos Aires-based company. For Pablo Cattolica—then the international operations manager—it created a once-in-a-career opportunity. When the company’s executive team clamored for […]

Luis Ramon Ramos – Sura Insurance

After years of hard work, you’re finally earning enough to purchase your dream car: a brand new Mercedes-Benz S-Class. And a hefty insurance policy to go with it. But despite paying the premiums, you notice that the materials the insurance company is sending—policy updates, special offers for insuring a second car—aren’t exactly speaking to you. […]

Fred Coia

Fred Coia is the Chief Strategy Officer with Shaw Systems Associates. He has occupied numerous technology leadership positions in which he has led the transformation of the business. As a CIO or chief technology officer, it can feel like your peers are always getting farther and farther ahead of you as they adopt exciting-sounding methodologies […]

Rubén Arturo García Gómez – Lockton Companies Mexico

It’s a delicate balance. Insurance brokers have to assess their use of IT tools—which can very often feel impersonal—with the “high touch, professional, kindly and accurate” service that customers expect. And all this while ensuring that they’re recommending the best and most relevant products. Rubén Arturo García Gómez and his team are focused on helping […]

William McSorley – Monarch Alternative Capital

It’s not an original line, but William McSorley likes to repeat it while giving credit to whomever coined what’s become something of an infotech cliché. “Data is the new oil,” the affable CIO of Monarch Alternative Capital tells Toggle in March from his office in New York City. “I wish I had been the first […]

Jill Maple – HOMEBANK

Jill Maple compares entering HOMEBANK to walking into an Apple store or another high-touch customer service environment. Customers don’t just step in, stand in line and file one-by-one to the teller. Instead, banking representatives welcome each customer up to their “pods” where the two can stand side by side. There’s no physical barrier separating them, […]

Jeff Roberts – HFF

You’ve probably heard the story: A seasoned CIO eager for the next great challenge joins a new company to find IT infrastructure that’s old, slow and woefully unreliable—in other words, a rescue mission. After more than 25 years in the fin-tech fray (industry jargon for financial tech), Jeff Roberts could’ve played the hero’s role just […]

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Fall I 2019

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