Features Financial Services

Jill Maple – HOMEBANK

Jill Maple compares entering HOMEBANK to walking into an Apple store or another high-touch customer service environment. Customers don’t just step in, stand in line and file one-by-one to the teller. Instead, banking representatives welcome each customer up to their “pods” where the two can stand side by side. There’s no physical barrier separating them, […]

Jeff Roberts – HFF

You’ve probably heard the story: A seasoned CIO eager for the next great challenge joins a new company to find IT infrastructure that’s old, slow and woefully unreliable—in other words, a rescue mission. After more than 25 years in the fin-tech fray (industry jargon for financial tech), Jeff Roberts could’ve played the hero’s role just […]

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Fall I 2019

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