Features Financial Services

Bill Packer learned early on—just as the dot-com era was emerging—how transformational technology can be for business. (He’s “that old,” he quips.) Still, due to its cyclical nature, his chosen industry, mortgage lending, has been notably behind the curve when it comes to technological advancements. This is precisely why he was chosen to serve as […]

It doesn’t seem that long ago when technology first piqued the interest of Bobby Singh. “I remember when I was in my late teens and realizing that I could build my own PC,” he recalls during a conversation with Toggle this past June. “It was a milestone for me.” But the India-born and U.S.-raised Singh […]

In Mexico, where a growing economy has made securing a loan more arduous—and competitive—than ever, Chief Technology Director  Daniel Colin and his team aren’t merely improving the business loan process; they’re taking it to another level at Union de Credito Concreces (UCC). “The tools we have allow us to be much faster and more efficient […]

You know the cyberthreats are out there, only you can’t see them. So you wait, praying your defenses hold up, building your walls ever-higher. It’s a view that has long been standard in cybersecurity circles, with institutions from hospitals to governments emphasizing their preparedness for the inevitable attacks. But what if hunkering down is no […]

There was no need for Doug Duncan to be a disruptor when he stepped into the role of CIO at Columbia Insurance Group in August 2017. The midsized commercial property and casualty insurer in Columbia, Missouri, was already a stable operation bolstered by a capable info-tech department of nearly 50. So the midcareer technologist’s responsibilities […]

It’s as if the universe planted a big yellow “JUMP!” sign right in front of you, the prospective homeowner: a hip two-bedroom bungalow a three-minute walk from town. You can just feel the applications pouring in. By 2019, if you happen to have Logix Federal Credit Union’s mobile app, a quick photo could bring you […]

Shopping for car insurance can often feel like a shell game, where even an impeccable driving record—no accidents, no speeding tickets—doesn’t guarantee competitive rates. Even worse, one minor accident could peg you with a sky-high rate for years, subsequent sterling record be damned. Now imagine getting a lower bill for parking your car eight hours […]

Fred Coia is the Chief Strategy Officer with Shaw Systems Associates. He has occupied numerous technology leadership positions in which he has led the transformation of the business. As a CIO or chief technology officer, it can feel like your peers are always getting farther and farther ahead of you as they adopt exciting-sounding methodologies […]

The idea sounds simple enough: leveraging cutting-edge software to simplify and optimize your company’s operations. For Western Reserve Group (WRG), an Ohio-based insurance provider servicing more than 170,000 customers in the personal, commercial and farm sectors, it’s meant a near-total overhaul of the firm’s internal processes—from claims to customer service. Using software provided by Guidewire, […]

Before 1957, private mortgage insurance didn’t exist in the United States. Then a Wisconsin real estate attorney, Max H. Karl, noticed an alarming number of his clients were defaulting on their mortgages and a light bulb went off. He secured funding from friends, families and partners, and in 1957, started the Mortgage Guaranty Insurance Corporation […]