Just consider the sheer numbers: A coverage of 5 million people across 300,000 workplaces; 250,000-plus processed claims a year; and literal mountains of paperwork—2.3 million pieces of physical mail or faxes received in 2018 alone. At more than 100 years old, the Toronto-based Workplace Safety and Insurance Board (WSIB) is one of the largest insurance […]
Features Government
Steve Ratliff – Butzel Long
It’s not as though Steve Ratliff wasn’t making inroads at one of Detroit’s oldest law firms. In the year since he’d become chief information officer at Butzel Long, he’d re-energized its IT structure and department, tweaking here and overhauling there, while bringing outsourced operations back in-house and adding some key personnel. “Those changes were timely. […]
Shane McDaniel – City of Seguin, Texas
It takes a certain amount of absurdity, Shane McDaniel acknowledges, to purposely break technology that’s long worked reasonably well and commit to a complicated and costly upgrade. Especially in the public sector, which is where McDaniel has plied his infotech expertise and leadership the past two years as the first IT director of the south-central […]
