Features Government

Aleta Jeffress – Aurora, Colorado

It’s among the most desirable cities anywhere, mile-high Aurora, Colorado, at least for the financially secure and gainfully employed. But the long winters can make it very inhospitable for the homeless. And that’s when the U.S. Department of Housing and Urban Development requires a Point-in-Time tally of sheltered and unsheltered homeless persons. The count must […]

Andrew Buss – City of Philadelphia

For some, the term “innovation management” may seem like a sign on a Disney Studios office door. But Andrew Buss, Philadelphia’s Deputy Chief Information Officer for Innovation Management, sees his role as trying to change the way municipal government works. “There are a lot of ways to define innovation,” Buss says. “For us, innovation is […]

Archana Vemulapalli – Washington DC

Not quite Maryland, not quite Virginia, Washington D.C. may be its own kingdom stationed on the Potomac, but it faces technology challenges similar to those of any other major metropolis, including tight budgets and a lack of access to digital devices for low-income residents. If anything, the challenges may be more pervasive in the nation’s […]

Brandie Reynolds – Judicial Branch of Arizona in Maricopa County

Brandie Reynolds has learned a couple of things about the judicial system as deputy chief information officer for the Judicial Branch of Arizona in Maricopa County. First, court proceedings take much more coordination than what anyone sees. Second, connecting all the participants is complex work. Reynolds, whose 20-year career in tech includes working in health […]

Brent Messer – City of Chattanooga

They’ve come a long way from storing property tax records in antiquated computers with green screens, unconnected to the internet. Brent Messer talks about those computers to show how Chattanooga, Tennessee, government worked—or didn’t work—with technology when he joined it in 2014. In the seven years since Messer became CIO, he and his team of […]

Charles Brown – Arkansas Department of Transportation

Maintaining some 16,000 miles of road may be easier than maintaining 16,000 lines of code. As Charles Brown recalls, the Arkansas Department of Transportation did great with its care and construction of the roads used by 3 million residents—not to mention millions of visitors using state highways to see the scenic Ozarks region. Traffic was […]

Craig Buesing – Colorado Secretary of State’s Office

Leading up to the 2020 election, IT staff from each of Colorado’s 64 counties had weekly calls to ensure they had strong technology to support processes such as voter registration, vote tallying and the dissemination of results. The calls allowed everyone to share best practices and current threats, and they allowed staff to talk through […]

Dan Raiha – Idaho Department of Lands

You might say Dan Raiha uses tech to help people see the forest for the trees. The CIO for the Idaho Department of Lands makes sure Idaho uses data to best manage 2.5 million acres of land. That’s a perfect role for an Idaho native with a degree in mathematics and a deep appreciation for […]

Daniel Caban – Osceola County Sheriff’s Office

This is not your everyday IT department that Daniel Caban oversees. Not when the FBI and Florida Department of Law Enforcement routinely need the vital statistics he stores while helping fund the technology they use. Not when video captured by personnel during a regular shift can become the backbone of a criminal prosecution. And not […]

Daniel F. Ritch – NorthMarq

While commercial real estate investing hasn’t quite resumed its robust pre-COVID ways, it’s been far from dormant. Then there are the many investors taking advantage of low interest rates by refinancing their properties. All of which spells more opportunity for NorthMarq, the nation’s largest privately owned mortgage brokerage, and where Daniel F. Ritch has been […]

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