Features Government

E. Steven Emanuel – Newark, N.J.

In retrospect, it could have been worse for Newark, New Jersey, in the spring of 2017. Sure, the municipal computers were hacked and the Garden State’s most populous city held up for $30,000 in bitcoin by a couple of high-tech miscreants in the Middle East. But that same duo likely extorted even more in untraceable […]

Frank Quintana – Miami Beach

When Frank Quintana took his infotech background to the city of Miami Beach in the summer of 2014, it marked his first foray into the public sector. “My biggest professional challenge,” he told Toggle this past January. “I was comfortable with the tech, but it was a challenge to manage an extremely experienced team all […]

Jerome Smith – North Carolina Department of Revenue

The building may look like a veritable fortress, but the cybersecurity assault is unrelenting—and all eyes are upon the North Carolina Department of Revenue (DOR), monitoring their next move. What happens here in terms of protecting state and federal tax information and financial data could be a first in a nationwide initiative, according to Jerome […]

Jim Dutcher – Broome County

It may seem a small county tucked away in New York along the Pennsylvania border, but Broome County government has pretty big tech needs, says CIO Jim Dutcher. “We have such a diverse set of customers and end users,” he says. “We need to be as nimble and as agile as any high-tech company you […]

Joe Fousek – Bond, Schoeneck & King

Chief Information Officer Joe Fousek is a pretty popular guy around the office these days. Such as when there’s no such thing as technical “downtime” anymore. Since coming to the national law firm of Bond, Schoeneck & King in 2018, Fousek has been spearheading a three-year master plan to implement $10 million in technological upgrades: […]

John Daane—Emerald Coast Utilities Authority

What a difference a few years makes, John Daane had to be thinking on the last Thursday in June, when the Emerald Coast Utilities Authority’s five-member board very routinely OK’d his request to replace its Enterprise Resource Planning software. “I expected some questions and further discussion,” mused the Dutch-born, info-tech director of the local government […]

Lee Allen – State of Kansas

It’s time for that most loathed of citizen rituals: spending an entire afternoon watching that digital red counter as you wait to renew your driver’s license: 17, 18, 19, at a rate of roughly one tick every three minutes. By the way, you’re number 72. If you happen to live in the State of Kansas, […]

Maria Sanchez – State of New Mexico

She figured to be in career-changing mode sooner rather than later. Not out of desperation, though. Maria Sanchez was holding down two high-profile positions—general counsel for the New Mexico Department of Information Technology and state CIO. Quite a two-fer for a 31-year-old. Or for anyone. Lest one find that resume too impressive, Sanchez will remind […]

Mark Barham – City of Williamsburg

Fifteen years ago, a city council meeting in Williamsburg, Virginia, ran on printed agendas and the occasional memo. While this is the way most cities operated at the time, Director of IT Mark Barham is glad many governments have shifted from this paper-driven environment, Williamsburg included. “There was no interactivity between citizens and their government […]

Michael Dent – Fairfax County Government

He doesn’t have to look far for a reminder of what can happen when a municipality lets down its cybersecurity safeguards. For just this past spring, Baltimore was held virtual hostage, its computer systems hacked by the ransomware RobinHood. While Maryland’s biggest city may be commended for refusing to pay the hackers $75,000 in untraceable […]

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