Case Studies Information Technologies

City of Naperville, Illinois

When Naperville launched Pulse Point Response in July 2016, it was the first city in Illinois to implement the life-saving mobile app. Pulse Point Response allows people who are CPR-certified to be notified when there is an emergency in their immediate area, and has created a city-wide safety net of first responders. So far, over […]

Look beyond manufacturing to Indiana’s tech culture

In 2016, Salesforce.com Inc., one of the largest cloud computing companies in the United States, leased Indiana’s tallest building as part of the company’s expansion. The newly named Salesforce Tower, located in downtown Indianapolis, will bring hundreds of high-paying technology jobs to the state in areas like engineering, finance and IT. That development surprised many […]

Laurie Panella – Milwaukee County

“It’s been crazy today,” says Laurie Panella, answering her phone for a Toggle interview. She’s just gotten out of a meeting on a new ERP system and needs to return a string of phone calls from the week before. “Oh, what am I saying? It’s been crazy the past two years because the IT department’s […]

Terri Bettinger – Franklin County, Ohio

After 26 years working with banking giants like JP Morgan and Citigroup, Terri Bettinger had an epiphany. “If I’m going to be a workaholic, then I want to bring my passion and work ethic to benefit my local community,” she says. She’s been CIO of Franklin County, Ohio, for two years now, and has leveraged […]

Peter Wallace – Chesapeake, Virginia

Peter Wallace knows that, when it comes to city governments, technology is the easy part. Change is the challenge. Wallace can say that with confidence. He led tech initiatives in the private sector for 17 years, and he’s led IT departments at the municipal and county levels in North Carolina, Florida and Virginia, where he’s […]

DentalPlans.com

In the height of the dot-com boom, an e-commerce entrepreneur and the son of a dentist joined forces to create DentalPlans.com. They asked: how can we harness the power of the internet to help people access dental care more efficiently, and, ultimately save them money? Almost 20 years later, DentalPlans.com is the largest online marketplace […]

Carnival Corporation

Imagine picking up Las Vegas and moving it to London, all while keeping the Vegas nightlife, retail and hospitality running smoothly. That’s essentially what cruise ships do every day. Now imagine keeping all of the information that flows through Vegas—personal records, credit card info, health records—safe in that metaphorical transit. Cruise ships do that, too. […]

San Diego used citizen engagement to revamp its website

Not unlike the city itself, San Diego’s website has a warm, welcoming air. That wasn’t always the case, though. In 2009, the City of San Diego had an award-winning website, but trends and preferences change so quickly that, five years later, residents said it was outdated and difficult to navigate. The city took note and […]

John B. Halbert Jr. – Shelby County

Lower labor costs and a slew of state and local incentives enticed Electrolux into looking at the greater Memphis, Tennessee, area in 2010 as a possible place to relocate its Quebec manufacturing plant, but when the Swedish-owned high-end appliance maker wanted an in-depth look at possible construction sites, it didn’t get far. Seems that Shelby […]

A common data approach for the world’s best forecast

More than 200 million people have downloaded The Weather Company’s apps, which include the most downloaded weather app in the world. Hundreds of millions of people use The Weather Company’s API (application programming interface) daily, and thousands of businesses—from airlines to energy trading companies—leverage The Weather Company’s products. Those weather products and technologies require 400 […]

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