Features Public Sector

City of Corona, California

Last August, Chris McMasters, CIO of Corona, California, sat down to find an unexpected, but pleasant, email waiting for him: Representatives from What Works Cities (WWC) wanted to visit Corona to consider the city for their national initiative. Started by Bloomberg Philanthropy in April 2015, WWC helps mid-sized cities understand how data can improve services, […]

City of Oakland

Government agencies are notorious for moving at a glacial pace, yet even when the pace is much faster—say, in one of America’s tech hubs, the Bay Area—there’s still room for improvement. And it’s not just a matter of speed, explains City of Oakland CIO Andrew “Pete” Peterson. Services must be available to everyone in all […]

Cobb County

After 20 years at Turner Field in downtown Atlanta, Georgia, the Atlanta Braves have moved to Sun Trust Park in the Cumberland neighborhood of nearby Cobb County. The scenery change is just one indication of county’s recent tech development efforts—showing that Cobb County can handle the auto and foot traffic once relegated to Atlanta proper. […]

Children’s Hospital Los Angeles

There’s no denying that IT jobs can be stressful, and CIOs handle those stressors in different ways. For Steve Garske, witnessing—and contributing—to the life-saving work done by Children’s Hospital of Los Angeles (CHLA) is enough to push ahead. “Whenever I have a rough day, I’ll just walk the halls to gain perspective. Watching all of […]

City of Aurora, Colorado

When a business or developer considers building in Aurora, Colorado, the city often relies on its robust IT department to help seal the deal. So when city planners recently attended RECon, the world’s largest retail real estate convention in Las Vegas, it was the IT department that helped build out the city’s booth, making sure […]

City of Mesa, Arizona

Along with its desert landscapes, high heat and dinosaur relics, Mesa, Arizona, is known for having one of the lowest property taxes in the country. While this benefits property owners, CIO Travis Cutright says it can make his job a bit harder. With fewer tax dollars, which are also subject to the rising cost of […]

Collin County, Texas

When Caren Skipworth joined the Collin County, Texas, IT department in 1990, the county was running on green screen terminals software systems, those dinosaur-like computer applications that only appear now in old movies. Skipworth had worked in the private sector, which, at that time, was using desktop computers and early network technology. Collin County’s then-CIO […]

City of Garden Grove

When Garden Grove, California, installed its first personal computers in 1994, the fifth largest city in Orange County was behind the times. Most municipalities had made that transition in the late ‘80s. But IT Director Charles Kalil says there were advantages to being a late adopter. For starters, it gave Garden Grove the opportunity to […]

City of Naperville, Illinois

When Naperville launched Pulse Point Response in July 2016, it was the first city in Illinois to implement the life-saving mobile app. Pulse Point Response allows people who are CPR-certified to be notified when there is an emergency in their immediate area, and has created a city-wide safety net of first responders. So far, over […]

Chicago keeps tabs on an Array of Things

Every day, on her short eight-block commute, Brenna Berman sees the impact of her work. Berman joined the City of Chicago in 2011 as deputy budget director, and in 2012 she was made chief information officer. Today, when a bicycle rides by as she walks to work, Berman knows that data accessible through the city […]

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Fall I 2019

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