Features Retail

Peiman Navid – The Bradford Group

Noted for its array of sentimental collectibles sure to tug heartstrings on holidays—especially Christmas, Valentine’s Day and Mother’s Day—The Bradford Group knows what drives emotions. Could be Thomas Kinkade artistry, always popular around the Yuletide. Could be personalized jewelry for Valentine’s Day, or a music box for mom or grandma come Mother’s Day. And for […]

Sree Sreedhararaj – Sephora

Though Sree Sreedhararaj has spent his career bettering retail with technology, he was still caught by surprise with events in 2020. The COVID-19 pandemic was a retail game changer, even during the holiday shopping season that was starting as Sreedhararaj chatted with Toggle in November. Though he’d anticipated the need for a stronger virtual presence […]

Himanshu Parikh – Michaels

Besieged with a pandemic crisis, Americans are experiencing a new stay-at-home existence—and the life-altering restrictions that come with it. With schools shut down just about everywhere, part of this new reality is having the kids at home—where many of them are bored to tears. Many parents are going “old-school,” turning to tried-and-true indoor activities like […]

Gonzalo Funes – Casaideas

It’s an international operation that in some ways has seemed to be going against the tide of modern retail. For Casaideas, one of South America’s dominant chains for household and design merchandise, has yet to fully embrace online shopping. It does sell digital gift cards online, but for the most part depends on customers visiting […]

Jaime Vinueza – CELEC EP

Seguramente ha pensado que su computador o teléfono móvil escucha lo que dice. Y también habrá notado que la búsqueda web de un servicio o producto, inmediatamente desencadena anuncios de información relacionada. Todos estos hechos, aparentemente casuales, están íntimamente ligados con la Transformación Digital. La experiencia del usuario es hoy más valiosa que nunca, por […]

Anthony Troy – David’s Bridal

It’s been a standing joke in so many sitcoms in which a wedding is being planned. “I should have eloped,” exclaims the bride-to-be, her already frazzled mind nearly taxed to the limit by the many complexities of what should be the happiest day of her life. Which needn’t be the case, says the man who, […]

Luis Francisco Cárdenas – Grupo Sports World

Hoy en día hay más y más personas determinadas a mejorar su condición física y a llevar una vida más sana. Es por esto que, para alcanzar estos objetivos, muchos se han apoyado en las diferentes herramientas tecnológicas que hoy en día se encuentran a disposición. Dicho esto y con el ánimo de aprovechar este […]

Pierre-Andre “Pete” Vungoc – LXRandCo

Maybe it’s the handbag you always wanted. Maybe it’s the hottest accessory in this year’s designer fashions. Either way, it’s pricey; way beyond your budget as it shimmers in a store window or as an elusive online image instead of over your shoulder. But it may not be that elusive as recommerce takes hold, matching […]

Yoav Guttmann – Almod Diamonds

It’s no secret: Traditional retail companies have a reputation for being behind the technology curve. But this has to change, says Yoav Guttmann—at least at Almod Diamonds. A 25-year veteran of the tech space, he serves as senior vice president and global CIO for the company where he is ushering in incremental, manageable technology and […]

Andrea Hall – Stonewall Kitchen

Who knew the desire to sell wild Maine blueberry jam in 1991 would burgeon into a booming business with 21st century tech demands in every phase of its operations? That’s the story of Stonewall Kitchen, where the first products were sold at a Portsmouth, New Hampshire, farmers market. Founders Jim Stott and Jonathan King would […]

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Winter II 2021

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