Who knew the desire to sell wild Maine blueberry jam in 1991 would burgeon into a booming business with 21st century tech demands in every phase of its operations? That’s the story of Stonewall Kitchen, where the first products were sold at a Portsmouth, New Hampshire, farmers market. Founders Jim Stott and Jonathan King would […]
Features Retail
Anthony Troy – David’s Bridal
It’s been a standing joke in so many sitcoms in which a wedding is being planned. “I should have eloped,” exclaims the bride-to-be, her already frazzled mind nearly taxed to the limit by the many complexities of what should be the happiest day of her life. Which needn’t be the case, says the man who, […]
Brian Millsap – Hampton Products International
Watching cases of padlocks glide down the conveyor belt at Hampton Products International’s distribution facility can be mesmerizing, especially with the hum of the machinery in the background. It’s a setting always gets Brian Millsap thinking about how to make the company more efficient. No doubt, there’s a lot for the company’s CIO to track. […]
Elvis Cernjul – Perfectly Posh
He may be chief information officer, but Elvis Cernjul knows the real reason the Perfectly Posh personal-care products company brought him aboard in 2016. “It’s all about customer service,” the personable and to-the-point Cernjul tells Toggle in August from the company’s base in Salt Lake City, Utah. “It’s the differentiator in today’s market world. You’ve […]
Gonzalo Funes – Casaideas
It’s an international operation that in some ways has seemed to be going against the tide of modern retail. For Casaideas, one of South America’s dominant chains for household and design merchandise, has yet to fully embrace online shopping. It does sell digital gift cards online, but for the most part depends on customers visiting […]
Himanshu Parikh – Michaels
Besieged with a pandemic crisis, Americans are experiencing a new stay-at-home existence—and the life-altering restrictions that come with it. With schools shut down just about everywhere, part of this new reality is having the kids at home—where many of them are bored to tears. Many parents are going “old-school,” turning to tried-and-true indoor activities like […]
Hisham Aharon – Ocean State Job Lot
After 32 years at Ocean State Job Lot, Hisham Aharon is still finding ways to innovate. When the retail company expanded beyond New England, Aharon, the CIO, and his team, noticed its transportation system was inefficient. Trucks were headed to Pennsylvania full of merchandise and returning empty, which was a waste of time and fuel. […]
Jaime Vinueza – CELEC EP
Seguramente ha pensado que su computador o teléfono móvil escucha lo que dice. Y también habrá notado que la búsqueda web de un servicio o producto, inmediatamente desencadena anuncios de información relacionada. Todos estos hechos, aparentemente casuales, están íntimamente ligados con la Transformación Digital. La experiencia del usuario es hoy más valiosa que nunca, por […]
Kevin Blanchard – Bassett Furniture
Like many manufacturers and retailers, Bassett Furniture has been launched into the new digital economy. Customers, it seems, expect retailers to meet them at the de facto common ground of the 21st century: online. For the 117-year-old furniture manufacturer, that meant finding someone who understood not only data and computers, but how technology impacts every […]
Luis Francisco Cárdenas – Grupo Sports World
Hoy en día hay más y más personas determinadas a mejorar su condición física y a llevar una vida más sana. Es por esto que, para alcanzar estos objetivos, muchos se han apoyado en las diferentes herramientas tecnológicas que hoy en día se encuentran a disposición. Dicho esto y con el ánimo de aprovechar este […]
