Features Region: Mexico

Arturo Cervantes – Navistar

In the uptime department of Navistar’s Mexico City offices, an employee scrolls through the truck repair database and immediately catches a red flag. One of the company’s ProStar trucks has been in a Guadalajara shop for four days—a day longer than expected. Within a few clicks, they’ve uncovered the reason for the delay: a hard-to-find […]

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