In the end, it comes down to relationships, authenticity and always holding fast to humility and curiosity. With these values, you can get wherever you want to go, says Sarah Richardson. “Everything is about connections, but it has to be genuine,” she says. “If you’re out there doing something just because it checks a box, […]
Features Region: West
Susan Beltz – Oakland Unified School District
In and of themselves, report cards can be complicated to decipher—antics of the likes of Bart Simpson aside—but imagine the added challenge as parents try to make sense of them in a foreign or a second language. Now imagine those parents receiving their child’s report card accompanied by a link to a personalized video; in […]
Sparks, Nevada
City managers have come and gone during the past 33 years in Sparks, Nevada, a community of almost 94,000 just east of that gambling mecca of Reno. Same for mayors, city councilors and city managers. And police and fire chiefs and public works directors. But there have been some constants, high among them Steve Davidek, […]
San Diego used citizen engagement to revamp its website
Not unlike the city itself, San Diego’s website has a warm, welcoming air. That wasn’t always the case, though. In 2009, the City of San Diego had an award-winning website, but trends and preferences change so quickly that, five years later, residents said it was outdated and difficult to navigate. The city took note and […]
